Question 1

Why choose Hello Invoice?

Accepted Answer

Hello Invoice  was built by freelancers, for freelancers—because we know exactly what you need (and what you don't). Designed specifically for freelancers, contractors, solopreneurs, and consultants, it delivers all the essential invoicing features without the unnecessary bloat in other platforms. With a clean, intuitive interface, Hello Invoice makes creating and managing invoices effortless. Whether you're working with local or global clients, our platform is built to support your business wherever you are. Every feature is designed to save you time and get you paid faster, from automated invoicing to real-time payment tracking. What sets Hello Invoice apart is that it evolves with its users. Your feedback shapes its future, ensuring it remains the perfect tool for independent professionals—simple, powerful, and exactly what you need.

Question 2

Is it accessible?

Accepted Answer

Yes. A lot of work has been done to ensure that Hello Invoice is accessible to everyone. It adheres to the WAI-ARIA design pattern. If you find any part of Hello Invoice that is hard to navigate, please let us know so we can fix it as quickly as possible.

Question 3

How do customers pay invoices online?

Accepted Answer

Hello Invoice gives you the flexibility to get paid the way you want to get paid. We allow you to accept secure online card payments through Stripe or add your own custom payment instructions. With Stripe enabled, you can include a payment link along with every invoice, allowing clients to pay you instantly. Payments are made directly to you, and you'll receive real-time notifications when an invoice is paid. Prefer other methods? Add your own payment details easily and get paid the way you want.

Question 4

Can I send branded invoices?

Accepted Answer

Absolutely! Hello Invoice lets you send professional, branded invoices that reflect your business. Customise your invoices with your logo, business details, and personalised messages to maintain a polished, consistent look. Every invoice is designed to be clean, modern, and easy for your clients to read—helping you leave a great impression while getting paid faster.

Question 5

Will the tax options work in my country?

Accepted Answer

It sure will! Hello Invoice is built for a global audience, offering flexible tax options that work no matter where you do business. You can apply multiple taxes per line item or add taxes to the overall subtotal. You can save custom tax rates that match your local requirements and quickly add them to your invoices with only two clicks. Whether you're dealing with VAT, GST, sales tax, or any other tax type, Hello Invoice makes it easy to stay compliant and calculate taxes automatically wherever you are.

Question 6

How do I know a customer has received my invoice?

Accepted Answer

When you send an invoice with Hello Invoice, you'll never be left wondering if it was received. You'll get a notification the moment your customer opens it, so you'll know exactly when they've seen it. No more uncertainty—just clear, real-time updates to keep you informed.

Question 7

Is there a limit on the number of invoices I can send?

Accepted Answer

Hello Invoice lets you send unlimited invoices, so you never have to worry about hitting a cap. We do have a fair-use policy to prevent misuse of the platform, but freelancers, contractors and independent professionals should never have to worry about being limited and will have all the invoicing freedom you need.

Support

Common Questions

Pricing Questions

Support

Common Questions

Why choose Hello Invoice?

Is it accessible?

How do customers pay invoices online?

Can I send branded invoices?

Will the tax options work in my country?

How do I know a customer has received my invoice?

Is there a limit on the number of invoices I can send?

Pricing Questions

Why choose Hello Invoice?

Can I try Hello Invoice for free?