Fair Use Policy

This Fair Use Policy ("Policy") outlines acceptable use of Hello Invoice ("Service"). By using the Service, you agree to comply with this Policy.

1. General Principles

Our goal is to provide a reliable and high-performing service for all users. Excessive or abusive use that negatively impacts others is prohibited.

2. Acceptable Use

You agree not to:

• Use the Service for illegal, fraudulent, or deceptive activities.
• Overuse system resources in a way that disrupts service for other users.
• Engage in automated scraping, data mining, or bulk data extraction.
• Send excessive emails, invoices, or requests that degrade system performance.
• Use multiple accounts to bypass usage limits.
• Upload malicious content such as viruses or malware.
• Use the service for spam, phishing, or distributing misleading content.
• Access or attempt to access restricted areas of the system without permission.

3. Fair Usage Guidelines

Reasonable use is expected from all users. Excessive use beyond fair limits may result in restrictions. Factors we consider include:

• Unusually high invoice generation compared to average users.
• Excessive API requests or integrations causing system strain.
• Overuse of email-sending features beyond normal business needs.

If you exceed fair usage thresholds, we may suggest an upgrade or impose limits.

4. Monitoring and Enforcement

We monitor usage to ensure compliance. If we detect misuse, we may:

• Issue warnings or temporary restrictions.
• Limit access to features or suspend accounts.
• Terminate accounts for repeated violations.
• Report unlawful activities to authorities if necessary.

5. Updates to This Policy

We may update this Policy at any time. Continued use of the Service signifies acceptance of the updated terms.

6. Contact Us

If you have any questions about this Policy, contact us at [email protected].